To ensure goods are transported safely, all products are packed by trained staff following specific guidelines. We pack special shipments and items requiring special handling accordingly.
Preparation and dispatch times depend on product availability and completion of the agreed payment. You will be notified when the order is ready for collection or has been handed over to the carrier. Transit times are estimates.
International customers
Sweden, like all other countries outside Greece, is considered an international destination.
From our central warehouse (Heraklion, Crete), we arrange delivery of goods—small parcel, carton or euro-pallet—through our partner carriers or another suitable solution we identify for your order. We can also ship them with your own carrier. Transport costs depend on the destination, volume, weight and packaging. Ask us to compare the available options.
Once you have registered and been approved on our platform, we can send you the transport costs for the shipping address you enter. This allows you to compare and choose the option that suits you.
At checkout, choose one of the available solutions for your address, whether your shipment is small or large. For options calculated automatically, you will see the cost and estimated delivery time; for shipments sent on quotation, we will inform you before the order is processed.
Customers in Crete
You can receive your order free of charge on our scheduled delivery routes.
Ask us about the route schedule for the relevant period. If it does not suit you, we can also send your order by KTEL, charged at €7 per parcel, plus VAT.
If none of the above methods suits you, contact us so that we can find the right solution for your order together. You can also choose one of the carriers shown at checkout.
Customers in the rest of Greece
You can choose one of the available transport options shown at checkout. Transport costs are calculated based on the volume and weight per carton.
The carrier we work with delivers your parcels to the carrier of your choice in Athens or Piraeus at no additional charge, provided that the net value of the goods (excluding VAT) exceeds €300. For a net goods value (excluding VAT) of up to and including €300, the transport cost is €4 per carton or €40 per euro-pallet, whichever is cheaper.
The available shipping solutions are shown at checkout, together with each one’s estimated delivery time.
The VAT applied to transport and the final amount payable are confirmed before the order is processed.